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What is the first impression you get when phoning Honda Helderberg?
 
 
 
Is/Are the switchboard operator/s helpful in getting you to the correct person?
 
 
 
Do you use the direct lines of the employees, and what is your experience thereof?
 
 
 
If you are holding for someone, what would you prefer must happen to your call?
 
 
 
How can the dealership improve the efficiency of the telephone calls made from you as a customer to our employees?
 
 
 
 
How satisfied are you with the dealership overall?
 
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